Imagine if people left your event feeling positive, inspired and motivated – truly a ‘go all in’ attitude.
What if people left your event…
- Feeling positive, inspired and motivated – truly a ‘go all in’ attitude.
- Working better together as a team.
- Inspired and empowered to make a difference in workplaces, communities, and lives.
Laurie can help you make it a reality. Our philosophy of “GOING ALL IN” permeates our approach to your event and is the spirit we foster amongst your group.
We Customize Our Presentations
Just tell us what you’re looking for, and we will design an interactive presentation designed to connect with your audience. No matter what your business or theme, we can tailor our presentation to meet your needs.
Presentations or break outs run between 45 – 90 minutes, depending on your needs.
Laurie in Action
When people experience kindness, they respond positively and come back for more. Think about the teams you lead, the employees you manage, your colleagues, and your customers. Imagine them having more positive interactions with you and each other. Imagine the impact that would have on morale, productivity and customer loyalty?
Some of the tools Laurie puts in your audience’s “Kindness Toolkit” include:
- The Special K’s of kindness.
- The K.I.N.D. Methodology: Kinesthetic, Imagination, Neighbourly, Deliberate. © Flasko & Glanz, 2017.
Creating the Customer Experience
Customers, have greater expectations than ever before. In today’s competitive insurance market, the need to deliver exceptional customer service is vital in order to differentiate your brokerage from your competitors. Your customers are undoubtedly the most important aspect of your business; therefore, it is important to recognize the customer experience at every touch point. From the moment your customer meets a staff member, your customer expects to feel welcomed, understood, taken care of and important and they expect professional service. These experiences create highly satisfied customers that result in customer loyalty and advocacy, leading to growth and profitability for your organization.
5 Steps to Building Relationships, Communicating and Leading More Effectively (Using DISC Personality Types)
The most successful leaders are self-aware. These leaders reflect and make choices to be more effective and adjust their styles - either naturally or by choice - to meet the demands of the diverse roles they must play. Generally, people have predictable patterns of behavior. Whether leading a team or interacting with your clients, being able to adapt your personality style effectively will result in improved communication, less conflict, and better relationships. Through the DISC Session, you will have the opportunity to discover, experience, and apply the four temperaments' model of human behavior in order to enhance and positively impact your effectiveness and communication as a leader.