Laurie Flasko, CSP, CEC

customer service trainer

905-357-2345
lflasko@laurieflasko.com

Kindness

Dare to be Kind with Rosita Hall

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Rosita Hall is a Speaker, Coach & Canadian best-selling author and a force to be reckoned with! She speaks on the impact of kindness to leadership and important things to remember during this turbulent time.  Rosita is the recipient of several awards for her leadership and her work in empowering women. She was recently named as one of the top 100 black women to watch in Canada. She is currently working on her 3rd book called, “Authentic Leaders Rock!”

Watch the entire interview here…

For more information about Rosita visit: http://rositahall.com/ Twitter https://twitter.com/HallRosita Instagram https://www.instagram.com/rositahallm… Facebook https://www.facebook.com/rosita.hall.7

If you would like to sign up for Inspirational Tips delivered directly to your inbox email me or visit www.laurieflasko.com Let’s spread Kindness!

Laurie Flasko, CSP, is a customer experience expert, keynote speaker, and trainer. Laurie works with organizations to WOW their customers, build strong teams and create cultures where people love to work.

Creating a wave of Coffee Kindness with Hope Bagozzi, CMO, Tim Hortons

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Hope Bagozzi, CMO of Tim Hortons Canada is one of the kindest leaders I know. She shares the importance of compassion and kindness in leadership.

Click here to view the entire video

For more information about Dare to be Kind and how it can benefit your bottom line contact me directly at 905-357-2345 or lflasko@laurieflasko.com

Let’s spread Kindness! #kindleaders #daretobekind #kindnessadvantage #compassion #empathy #kindness

Laurie Flasko, CSP, is a customer experience expert, keynote speaker, and trainer. Laurie works with organizations who want to WOW their customers, build strong teams and create cultures where people love to work. Do you know your Customer Service needs help, but you’re unsure where to start? Do you want to add a spark to your teamwork? Are you interested in taking your leadership to the next level? We are here to help! Virtual Presentations now available! Schedule a call today.

The Value of Kindness with Fiona Peacefull, Director of People Service at Niagara Health

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I have the extraordinary privilege to interview leaders who are making a difference in our world – in our workplaces, as I research the impact of kindness. Today I spoke with one of the kindest leaders I know, Fiona Peacefull. Fiona is Director of People Services at Niagara Health. She shares some of the innovative and kind things the staff at Niagara Health are doing along with the incredible impact.

Watch the entire interview here.

 

For more information about Kindness and civility in the workplace and how it can benefit your bottom line contact me directly at 905-357-2345 or lflasko@laurieflasko.com If you would like to sign up for our newsletter and receive Inspirational Tips delivered directly to your inbox email me or visit www.laurieflasko.com Let’s spread Kindness!

The Kindest Leader with Dr. Robin Williams

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I have the extraordinary privilege to interview leaders who are making a difference in our world – in our workplaces, as I research the impact of kindness. When I asked Fiona Peacefull, Director of People Services at Niagara Health, who was one of the kindest leaders she knows she said Dr. Robin Williams, Retired Paediatrician and Public Health Physician. Dr. Williams talked about what kindness means to her and how it impacts leadership.

During our correspondence Dr. Williams said, We could do with a “kindness” epidemic to balance the pandemic one we are all struggling with. What a great idea!

Watch the entire interview here

 

For more information about Dare to be Kind and how it can benefit the customer experience and your bottom line contact me directly at 905-357-2345 or lflasko@laurieflasko.com

If you would like to sign up for our newsletter and receive Inspirational Tips delivered directly to you inbox email me or visit www.laurieflasko.com Let’s spread Kindness!

 

 

The Journal of Social Psychology has news on kindness

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What act of kindness makes you the happiest?

 

Is it an doing something for someone that is close to us, like family and friends; towards a stranger or an acquaintance; to ourselves or an act of kindness that we observe?

An article published in the Journal of Social Psychology just answered the question: there is no difference. Acts of kindness, regardless of the recipient all make you equally happy!

If you are surprised, rest assured that the researchers were surprised too. Initially, they thought that acts of kindness would be more effective in increasing happiness if they were performed for those who are closer to us, but that doesn’t seem to be the case. However, what we do know is that the increase in happiness in a person from just one act of kindness a week was significant, compared to those who didn’t engage in acts of kindness.

Would you challenge yourself to perform ONE act of kindness a day for a week?
From paying for someone’s coffee, to making a “thank you” note, it all counts!
Let’s start today for just one week and see what is the effect.
Thanks to science, we now know increased happiness is one of them.

 

 

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Be part of the positive change of kindness. Share your story:

What is a kind act you did and what was the impact?