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Laurie Flasko, CSP, CEC

customer service trainer

905-357-2345
lflasko@laurieflasko.com
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Virtual and In-Person Training

Deliver Extraordinary Customer Experiences

Schedule a free consultation today

Unlock your people potential and gain the business advantage

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Imagine No Limit

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Are you ready to...

Improve customer retention?

Elevate your customer satisfaction scores?

Engage employees?

Contact
Laurie
For a free consultation

Special Programs for Special Times

Here's How Can I Help You Virtually and In-Person

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Creating the Customer Experience

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Speaking

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Team Development

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Leadership

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Kindness Advantage

See Laurie in Action

WOW your customers
Create engaging teams
Inspire cultures of kindness

LEARN MORE

Some of the clients Laurie has worked with

 

"Laurie is a dynamic and engaging facilitator who has the ability to make participants feel comfortable and at ease…"

Ameer Wakil, Chief Operating Officer, White Oaks Conference Resort and Spa

“She is a fantastic facilitator with great energy and really has a passion for the work she does...”

Jennifer Lindley, Manager , Alectra

“...Laurie’s customized training left us all wanting more.” 

Tom Kuchyt, CAO, Town of Fort Erie

"Laurie's passion for teaching and inspiring people to care and do their best in the workplace really created a lasting impression…  it was exceptional!"

Laura Imola, Owner, WIN

"She inspired me to be a better leader..."

Michele Martin, General Motors of Canada

"Our team unanimously found this a very rewarding and positive experience… We have been able to bring skills from this training into our every day work environment…" 

Luella Hozjan, Human Resource Manager, Stokes Seeds

“Laurie is a fantastic speaker. She is engaging, easy to listen to, and a great story teller. We saw high levels of engagement that we don’t typically see.”

Adriana Covic, HRPA

Book Laurie

“Laurie possesses a strong understanding of the challenges that organizations and people face, especially in times of change. Laurie inspires trust, teamwork, and commitment. Her credentials speak for themselves and I can attest to the value of her insights and support.”
Shelly Parker, Alectra Utilities

BOOK LAURIE

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Contact

Laurie Flasko
9-3757 St Peter Ave
Niagara Falls, ON
L2J 0G2
lflasko@laurieflasko.com
905-357-2345

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